Terms of Service

Last Updated: May 2026

These Terms of Service (“Terms”) govern the conditions of use of the ZimmetTakip service (“Service”) provided through the website located at zimmettakip.com and its related applications.

1. Parties and Definitions

1.1. Service Provider: Ragıp Aziz Şentürk (“Provider”).
Contact: info@zimmettakip.com
Address: Istanbul, Türkiye

1.2. Customer: A legal entity or a natural person acting as a merchant who uses the Service within the scope of commercial or professional activities (“Customer”).

1.3. End User: An employee or representative of the Customer who uses the Service on behalf of or under the Customer’s account (“End User”).

1.4. Customer Data: Any data entered, uploaded, or otherwise processed through the Service by the Customer and/or End Users (e.g., asset records, assignments, user information, files, descriptions, etc.).

1.5. Documents: The KVKK Clarification Text, Cookie Policy, Security Policy, and the Data Processing Agreement (DPA) executed with the Customer, together with any annexes, published alongside these Terms.

2. Acceptance and Effect

2.1. By accessing the Service, creating an account, or using the Service, you declare that you have read, understood, and accepted these Terms.

2.2. Any person acting on behalf of the Customer represents and warrants that they are authorized to enter into a binding agreement on behalf of the Customer.

3. Scope of the Service

3.1. ZimmetTakip is a cloud-based software service that enables Customers to digitally manage their inventory and asset assignment processes.

3.2. The Provider may update, improve, or modify the functions of the Service from time to time.

4. Membership, Account Security, and Access

4.1. The Customer is responsible for ensuring that the information provided during account creation is accurate and kept up to date.

4.2. The confidentiality of passwords and access credentials is the responsibility of the Customer and/or End Users. Any suspected unauthorized use must be reported to the Provider immediately.

4.3. The Provider may temporarily suspend an account if there is reasonable suspicion of misuse.

5. Free and Paid Memberships

5.1. The Service offers both free and paid subscription plans. The scope and pricing of paid plans are subject to the current pricing published on the Site: https://zimmettakip.com/pricing.

5.2. Payment information collected through payment providers is processed by the relevant payment service provider. The Provider may have limited access to such information depending on the payment infrastructure used.

5.3. Renewal/Subscription Period: At the end of the current billing period, the subscription will automatically renew under the same plan.

5.4. Refund Policy: You may cancel your subscription at any time and continue using the Service until the end of your billing period. To the extent permitted by applicable law, payments are non-refundable and no refunds or credits will be provided for partially used subscription periods or unused features. If you cancel your subscription, your account will automatically close at the end of the current billing period.

6. Acceptable Use

6.1. The Service may not be used for unlawful content, malicious software, unauthorized system access, reverse engineering, load testing/DoS attacks, or exploitation of security vulnerabilities.

6.2. The Customer is responsible for the use of the Service by its End Users.

6.3. Processing or uploading special categories of personal data (within the scope of Article 6 of the KVKK), such as health data or biometric data, is prohibited unless written approval is obtained from the Provider.

6.4. The Customer is responsible for ensuring that Customer Data is lawful, accurate, and processed in accordance with applicable legal requirements, including providing any necessary notices, consents, or other legal bases.

7. Intellectual Property

7.1. All intellectual property rights related to the Service, including the software, interface, trademarks, domain name, and content, belong to the Provider.

7.2. The Customer is granted a non-exclusive, non-transferable license solely for the purpose of using the Service.

8. Customer Data, KVKK, and DPA

8.1. The roles and responsibilities of the parties regarding Customer Data are governed by the Data Processing Agreement (DPA) executed between the Customer and the Provider.

8.2. The Provider processes Customer Data solely for the purposes of providing the Service, maintaining security, and fulfilling contractual obligations, in accordance with the Customer’s instructions.

8.3. The KVKK Clarification Text applies to processing activities where the Provider acts as the data controller (e.g., membership/contact information, billing contact details, and site security).

9. Service Level, Maintenance, and Interruptions

9.1. The Service is provided on an “as-is” basis. The Provider does not guarantee uninterrupted or error-free operation.

9.2. Planned maintenance or repair activities will be announced in advance whenever possible.

9.3. The Provider may partially or fully restrict access to the Service due to legal, security, or performance-related reasons.

10. Limitation of Liability

10.1. Subject to mandatory provisions of Turkish law, the Provider shall not be liable for indirect damages such as loss of profit, data loss, or business interruption.

10.2. The Provider’s total liability is limited to the amount paid by the Customer during the previous 12 months.

10.3. The Customer agrees to indemnify and hold the Provider harmless against third-party claims arising from the actions of End Users.

11. Suspension and Termination

11.1. The Customer may downgrade the account to a free plan through the panel or request closure via email.

11.2. The Provider may suspend or terminate accounts in case of violation of these Terms.

11.3. In the event of termination, data return and deletion processes will be carried out in accordance with the DPA and applicable data retention and deletion policies.

12. Governing Law and Jurisdiction

12.1. These Terms are governed by the laws of the Republic of Türkiye.

12.2. Any disputes arising from these Terms shall be subject to the jurisdiction of the Istanbul Courts and Enforcement Offices.

13. Changes

13.1. The Provider may update these Terms from time to time. Updates become effective on the date they are published on the Site.